PRIVACY POLICY
Last updated March 15, 2024
This privacy notice for Gymbuddy Limited ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or
share ('process') your information when you use
our services ('Services'), such as when you:
- Download and use our mobile
application (Gymbuddy),
or any other application of ours that links to
this privacy notice
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this privacy
notice will help you understand your privacy rights and choices.
If you do not agree with our policies and practices, please do
not use our Services. If you still
have any questions or concerns, please contact us at gymbuddy@gmail.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but
you can find out more details about any of these topics by
clicking the link following each key point or by using our
table of contents
below to find the section you are looking for.
What personal information do we process? When you
visit, use, or navigate our Services, we may process personal information
depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your
information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason
to do so. Learn more about
how we process your information.
How do we keep your information safe? We have organisational and technical processes and procedures
in place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your
information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you have
certain rights regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by submitting a
data subject access request, or by contacting us. We will
consider and act upon any request in accordance with applicable
data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you provide to
us.
We collect personal information that you voluntarily provide to
us when you register on the Services,
express an interest in obtaining information about us or our
products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal
information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products
and features you use. The personal information we collect may include
the following:
Sensitive Information. We do not process sensitive
information.
Payment Data. We may collect data necessary to
process your payment if you make purchases, such as your payment
instrument number, and the security code associated with your payment
instrument. All payment data is stored by Google and Apple. You may find their
privacy notice link(s)
here: https://policies.google.com/privacy?hl=en-US#intro and
https://www.apple.com/legal/privacy/en-ww/.
Social
Media
Login
Data.
We
may
provide
you with
the
option
to
register
with us
using
your
existing
social
media
account
details,
like
your
Facebook,
Twitter,
or other
social
media
account.
If you
choose
to
register
in this
way, we
will
collect
the
information
described
in the
section
called 'HOW
DO
WE
HANDLE
YOUR
SOCIAL
LOGINS?' below.
Application
Data. If you use
our application(s),
we also may
collect the
following information
if you choose
to provide
us with access
or permission:
- Mobile
Device
Access. We may request
access or permission
to certain
features from
your mobile
device, including
your mobile
device's
calendar, sms
messages, storage, social
media
accounts, and
other
features.
If you
wish to
change our
access or
permissions,
you may do
so in your
device's
settings.
- Mobile
Device
Data. We automatically
collect device
information
(such as your
mobile device
ID, model,
and manufacturer),
operating system,
version information
and system
configuration
information,
device and
application
identification
numbers, browser
type and version,
hardware model
Internet service
provider and/or
mobile carrier,
and Internet
Protocol (IP)
address (or
proxy server).
If you are
using our application(s),
we may also
collect information
about the phone
network associated
with your mobile
device, your
mobile device’s
operating system
or platform,
the type of
mobile device
you use, your
mobile device’s
unique device
ID, and information
about the features
of our application(s)
you accessed.
- Push
Notifications. We may request
to send you
push notifications
regarding your
account or
certain features
of the application(s).
If you wish
to opt out
from receiving
these types
of communications,
you may turn
them off in
your device's
settings.
This
information
is primarily
needed to
maintain the
security and
operation of
our
application(s),
for
troubleshooting,
and for our
internal
analytics
and
reporting
purposes.
All
personal
information
that you
provide to
us must be
true,
complete,
and
accurate,
and you
must
notify us
of any
changes to
such
personal
information.
Information
automatically
collected
In
Short:Some
information
—
such
as
your
Internet
Protocol
(IP)
address
and/or
browser
and
device
characteristics
—
is
collected
automatically
when
you
visit
our
Services.
We
automatically
collect
certain
information
when you
visit,
use, or
navigate
the
Services.
This
information
does not
reveal
your
specific
identity
(like your
name or
contact
information)
but may
include
device and
usage
information,
such as
your IP
address,
browser
and device
characteristics,
operating
system,
language
preferences,
referring
URLs,
device
name,
country,
location,
information
about how
and when
you use
our
Services,
and other
technical
information.
This
information
is
primarily
needed to
maintain
the
security
and
operation
of our
Services,
and for
our
internal
analytics
and
reporting
purposes.
Like many
businesses,
we also
collect
information
through
cookies
and
similar
technologies.
The
information
we collect
includes:
- Log
and
Usage
Data. Log and
usage data
is service-related,
diagnostic,
usage, and
performance
information
our servers
automatically
collect when
you access
or use our
Services
and which
we record
in log files.
Depending
on how you
interact
with us,
this log
data may
include your
IP address,
device information,
browser type,
and settings
and information
about your
activity
in the Services(such
as the
date/time
stamps
associated
with
your
usage,
pages
and
files
viewed,
searches,
and
other
actions
you take
such as
which
features
you
use),
device
event
information
(such as
system
activity,
error
reports
(sometimes
called 'crash
dumps'),
and
hardware
settings).
- Device
Data. We collect
device data
such as information
about your
computer,
phone, tablet,
or other
device you
use to access
the Services.
Depending
on the device
used, this
device data
may include
information
such as your
IP address
(or proxy
server),
device and
application
identification
numbers,
location,
browser type,
hardware
model, Internet
service provider
and/or mobile
carrier,
operating
system, and
system configuration
information.
- Location
Data. We collect
location
data such
as information
about your
device's
location,
which can
be either
precise or
imprecise.
How much
information
we collect
depends on
the type
and settings
of the device
you use to
access the
Services.
For example,
we may use
GPS and other
technologies
to collect
geolocation
data that
tells us
your current
location
(based on
your IP address).
You can opt
out of allowing
us to collect
this information
either by
refusing
access to
the information
or by disabling
your Location
setting on
your device.
However,
if you choose
to opt out,
you may not
be able to
use certain
aspects of
the Services.
2. HOW DO WE PROCESS
YOUR INFORMATION?
In Short:
We process your
information to
provide, improve,
and administer our
Services,
communicate with
you, for security
and fraud
prevention, and to
comply with law. We
may also process
your information for
other purposes with
your consent.
We process your personal
information for a variety of
reasons, depending on how
you interact with our
Services, including:
- To facilitate account
creation and
authentication and
otherwise manage user
accounts.
We may process your
information so you can
create and log in to your
account, as well as keep
your account in working
order.
- To deliver and facilitate delivery of services to
the user.
We may process your information to provide
you with the requested service.
- To respond to user inquiries/offer support to users.
We may process your information to respond to your
inquiries and solve any potential issues you might have with the
requested service.
- To send administrative information to you. We
may process your information to send you details about our
products and services, changes to our terms and policies, and
other similar information.
- To enable user-to-user communications. We
may process your information if you choose to use any of our
offerings that allow for communication with another user.
- To request feedback. We may process your
information when necessary to request feedback and to contact
you about your use of our Services.
- To send you marketing and promotional communications.
We may process the personal information you send to us
for our marketing purposes, if this is in accordance with your
marketing preferences. You can opt out of our marketing emails
at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below.
- To deliver targeted advertising to you. We may process
your information to develop and display personalised content and advertising tailored to your
interests, location, and more.
- To protect our Services. We may process your information
as part of our efforts to keep our Services safe and secure, including
fraud monitoring and prevention.
- To identify usage trends. We may process information
about how you use our Services to better understand how they are being
used so we can improve them.
- To determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand how to provide
marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual's vital interest.
We may process your information when necessary to save or protect an
individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal
information when we believe it is necessary and we have a valid
legal reason (i.e. legal basis)
to do so under applicable law, like with your consent, to comply with
laws, to provide you with services to enter into or fulfil
our contractual obligations, to protect your rights, or to fulfil
our legitimate business interests.
If you are located in the EU or UK, this section applies to
you.
The General Data Protection Regulation (GDPR) and UK GDPR require
us to explain the valid legal bases we rely on in order to process
your personal information. As such, we may rely on the following
legal bases to process your personal information:
- Consent. We may process your information if you
have given us permission (i.e. consent)
to use your personal information for a specific purpose. You can withdraw
your consent at any time. Learn more about
withdrawing your consent.
- Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfil
our contractual obligations to you, including providing our Services
or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information
when we believe it is reasonably necessary to achieve our legitimate
business interests and those interests do not outweigh your interests
and fundamental rights and freedoms. For example, we may process your
personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our
products and services
- Develop and display personalised and relevant advertising
content for our users
- Analyse how our Services are used so we can improve them to engage
and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can
improve user experience
- Legal Obligations. We may process your information
where we believe it is necessary for compliance with our legal obligations,
such as to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information as
evidence in litigation in which we are involved.
- Vital Interests. We may process your information
where we believe it is necessary to protect your vital interests or
the vital interests of a third party, such as situations involving
potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e. express consent)
to use your personal information for a specific purpose, or in situations
where your permission can be inferred (i.e. implied consent). You can
withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under
applicable law to process your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and
consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and
communicating with next of kin
- If we have reasonable grounds to believe an individual has been,
is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent
would compromise the availability or the accuracy of the
information and the collection is reasonable for purposes related
to investigating a breach of an agreement or a contravention of
the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant,
court order, or rules of the court relating to the production of
records
- If it was produced by an individual in the course of their
employment, business, or profession and the collection is
consistent with the purposes for which the information was
produced
- If the collection is solely for journalistic, artistic, or
literary purposes
- If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short:
We may share information in specific situations described in
this section and/or with the following third parties.
We may need to share your
personal information in the following situations:
- Business Transfers. We may share or transfer
your information in connection with, or during negotiations of,
any merger, sale of company assets, financing, or acquisition
of all or a portion of our business to another company.
- When we use Google Maps Platform APIs. We may
share your information with certain Google Maps Platform APIs
(e.g. Google Maps API, Places
API).
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short:
We are not responsible for the safety of any information that you
share with third parties that we may link to or who advertise on
our Services, but are not affiliated with, our Services.
The Services may link to third-party websites,
online services, or mobile applications and/or contain advertisements
from third parties that are not affiliated with us and which may link
to other websites, services, or applications. Accordingly, we do not
make any guarantee regarding any such third parties, and we will not
be liable for any loss or damage caused by the use of such third-party
websites, services, or applications. The inclusion of a link towards
a third-party website, service, or application does not imply an endorsement
by us. We cannot guarantee the safety and privacy of data you provide
to any third parties. Any data collected by third parties is not covered
by this privacy notice. We are not responsible for the content or privacy
and security practices and policies of any third parties, including other
websites, services, or applications that may be linked to or from the
Services. You should review the policies of such third parties and contact
them directly to respond to your questions.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect
and store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to access or store information. Specific
information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a
social media account, we may have access to certain information
about you.
Our Services offer you the ability to register and log in using
your third-party social media account details (like your Facebook
or Twitter logins). Where you choose to do this, we will receive
certain profile information about you from your social media
provider. The profile information we receive may vary depending on
the social media provider concerned, but will often include your
name, email address, friends list, and profile picture, as well as
other information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that
are described in this privacy notice or that are otherwise made
clear to you on the relevant Services. Please note that we do not
control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We
recommend that you review their privacy notice to understand how
they collect, use, and share your personal information, and how
you can set your privacy preferences on their sites and apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise
required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless
a longer retention period is required or permitted by law (such as
tax, accounting, or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than the period of time in which
users have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymise such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives),
then we will securely store your personal information and isolate it
from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the
security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will
not be able to defeat our security and improperly collect, access,
steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information
to and from our Services is at your own risk. You should only access
the Services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under
18 years of age. By using the Services, you represent that you are
at least 18 or that you are the parent or guardian of such a minor
and consent to such minor dependent’s use of the Services. If we
learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records.
If you become aware of any data we may have collected from
children under age 18, please contact us at gymbuddy@gmail.com.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the
European Economic Area (EEA), United Kingdom (UK), Switzerland,
and Canada, you have rights
that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any
time.
In some regions (like the EEA,
UK, Switzerland, and Canada),
you have certain rights under applicable data protection laws.
These may include the right (i) to request access and obtain a
copy of your personal information, (ii) to request rectification
or erasure; (iii) to restrict the processing of your personal
information; (iv) if applicable, to data portability; and (v) not
to be subject to automated decision-making. In certain
circumstances, you may also have the right to object to the
processing of your personal information. You can make such a
request by contacting us by using the contact details provided in
the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
We will consider and act upon any request in accordance with
applicable data protection laws.
Withdrawing your consent: If we are relying
on your consent to process your personal information, which may be express and/or implied
consent depending on the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time
by contacting us by using the contact details provided in the section
'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or updating your preferences.
However, please note that this will not affect the lawfulness of
the processing before its withdrawal nor, when applicable law allows, will it affect the processing
of your personal information conducted in reliance on lawful processing
grounds other than consent.
Opting out of marketing and promotional communications:You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in
the emails that we send, or by contacting us using the details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages
that are necessary for the administration and use of your account, to
respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information
in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases.
However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations,
enforce our legal terms and/or comply with applicable legal
requirements.
Cookies and similar technologies: Most Web
browsers are set to accept cookies by default. If you prefer, you can
usually choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies, this could
affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.
If you have questions or comments about your privacy rights, you
may email us at gymbuddy@gmail.com.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ('DNT') feature or setting you
can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At
this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this
privacy notice.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Utah or Virginia, you are granted
specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal
information in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal
address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet Protocol
address, email address, and account name |
|
B. Personal information as defined in the California
Customer Records statute | Name, contact information, education, employment,
employment history, and financial information |
|
We will use and retain the collected personal
information as needed to provide the Services or for:
- Category A - As long as the user has an account with us
- Category B - As long as the user has an account with us
- Category C - As long as the user has an account with us
- Category E - As long as the user has an account with us
- Category F - As long as the user has an account with us
- Category G - As long as the user has an account with us
- Category K - As long as the user has an account with us
C. Protected classification
characteristics under state or federal law | Gender and date of birth |
|
D. Commercial information | Transaction information, purchase history,
financial details, and payment information |
|
E. Biometric
information | Fingerprints and voiceprints |
|
F. Internet or
other similar network activity | Browsing history, search history, online behaviour, interest data, and interactions
with our and other websites, applications,
systems, and advertisements |
|
G. Geolocation
data | Device location |
|
H.
Audio, electronic, visual, thermal,
olfactory, or similar information | Images and audio, video or call
recordings created in connection with
our business activities |
|
I. Professional or
employment-related information | Business contact details in order to
provide you our Services at a business
level or job title, work history, and
professional qualifications if you
apply for a job with us |
|
J. Education Information | Student records and directory
information |
|
K. Inferences drawn from
collected personal information | Inferences drawn from any of the
collected personal information
listed above to create a profile
or summary about, for example, an
individual’s preferences and
characteristics |
YES |
| L. Sensitive personal
Information | |
NO
|
We may also collect other personal information outside of
these categories through instances where you interact with us
in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond
to your inquiries.
How do we use and share your personal information?
Will your information be shared with anyone else?
We may use your personal information for our own business
purposes, such as for undertaking internal research for
technological development and demonstration. This is not
considered to be 'selling' of your personal information.
We have not disclosed, sold, or shared any personal information
to third parties for a business or commercial purpose in the
preceding twelve (12) months. Wewill not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
California Residents
California Civil Code Section 1798.83, also known as the 'Shine The Light' law permits our users who are California residents
to request and obtain from us, once a year and free of charge, information
about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all
third parties with which we shared personal information in the immediately
preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using
the contact information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with the Services, you have the right to request
removal of unwanted data that you publicly post on the Services. To
request removal of such data, please contact us using the contact
information provided below and include the email address associated
with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the Services, but
please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups,
etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the
California Consumer Privacy Act (CCPA), you have the rights listed
below.
The California Code of Regulations defines a 'residents' as:
(1) every individual who is in the State of California for other
than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California
who is outside the State of California for a temporary or transitory
purpose
All other individuals are defined as 'non-residents'.
If this definition of 'resident' applies to you, we must
adhere to certain rights and obligations regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you
ask us to delete your personal information, we will respect your
request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the
exercise by another consumer of his or her right to free speech,
our compliance requirements resulting from a legal obligation, or
any processing that may be required to protect against illegal
activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is
used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or
disclosed for a business purpose;
- the categories of third parties to whom the personal
information was sold, shared, or disclosed for a business
purpose;
- the business or commercial purpose for collecting, selling, or
sharing personal information; and
- the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to
provide or delete consumer information that is de-identified in
response to a consumer request or to re-identify individual data
to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s
Privacy Rights
We will not discriminate against you if you exercise your privacy
rights.
Right to Limit Use and Disclosure of Sensitive Personal
Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity
to determine you are the same person about whom we have the
information in our system. These verification efforts require us
to ask you to provide information so that we can match it with
information you have previously provided us. For instance,
depending on the type of request you submit, we may ask you to
provide certain information so that we can match the information
you provide with the information we already have on file, or we
may contact you through a communication method (e.g. phone or email) that you have previously
provided to us. We may also use other verification methods as the circumstances
dictate.
We will only use personal information provided in your request to
verify your identity or authority to make the request. To the
extent possible, we will avoid requesting additional information
from you for the purposes of verification. However, if we cannot
verify your identity from the information already maintained by
us, we may request that you provide additional information for the
purposes of verifying your identity and for security or
fraud-prevention purposes. We will delete such additionally
provided information as soon as we finish verifying you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is
incorrect or no longer relevant, or ask to restrict the
processing of the information.
- You can designate an authorised agent to make a request
under the CCPA on your behalf. We may deny a request from an authorised agent that does not submit proof that
they have been validly
authorised to act on your behalf in accordance with
the CCPA.
- You may request to opt out from future selling or sharing of
your personal information to third parties. Upon receiving an
opt-out request, we will act upon the request as soon as
feasibly possible, but no later than fifteen (15) days from the
date of the request submission.
- We will honour your opt-out preferences if you enact the
Global Privacy Control (GPC) opt-out signal on your browser.
or by referring to the contact details at the bottom of this document.
If you have a complaint about how we handle your data, we would like to
hear from you.
Colorado Residents
This section applies only to Colorado residents. Under the Colorado
Privacy Act (CPA), you have the rights listed below. However, these
rights are not absolute, and in certain cases, we may decline your
request as permitted by law.
- Right to be informed whether or not we are processing your
personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared
with us
- Right to opt out of the processing of your personal data if it is
used for targeted advertising, the sale of personal data, or
profiling in furtherance of decisions that produce legal or
similarly significant effects ('profiling')
If we decline to take action regarding your request and you wish to
appeal our decision, please email us at gymbuddy@gmail.com. Within forty-five (45) days of receipt
of an appeal, we will inform you in writing of any action taken or
not taken in response to the appeal, including a written explanation
of the reasons for the decisions.
Connecticut Residents
This section applies only to Connecticut residents. Under the
Connecticut Data Privacy Act (CTDPA), you have the rights listed
below. However, these rights are not absolute, and in certain cases,
we may decline your request as permitted by law.
- Right to be informed whether or not we are processing your
personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared
with us
- Right to opt out of the processing of your personal data if it is
used for targeted advertising, the sale of personal data, or
profiling in furtherance of decisions that produce legal or
similarly significant effects ('profiling')
If we decline to take action regarding your request and you wish to
appeal our decision, please email us at gymbuddy@gmail.com. Within sixty (60) days of receipt of an
appeal, we will inform you in writing of any action taken or not
taken in response to the appeal, including a written explanation of
the reasons for the decisions.
Utah Residents
This section applies only to Utah residents. Under the Utah
Consumer Privacy Act (UCPA), you have the rights listed below.
However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law.
- Right to be informed whether or not we are processing your
personal data
- Right to access your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared
with us
- Right to opt out of the processing of your personal data if it is
used for targeted advertising or the sale of personal data
Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
'Consumer' means a natural person who
is a resident of the Commonwealth acting only in an individual or household
context. It does not include a natural person acting in a commercial
or employment context.
'Personal data' means any information
that is linked or reasonably linkable to an identified or identifiable
natural person.
'Personal data' does not include de-identified data or publicly
available information.
'Sale of personal data' means the exchange
of personal data for monetary consideration.
If this definition of 'consumer' applies to you, we must
adhere to certain rights and obligations regarding your personal data.
Your rights with respect to your personal data
- Right to be informed whether or not we are processing your
personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared
with us
- Right to opt out of the processing of your personal data if it is
used for targeted advertising, the sale of personal data, or
profiling in furtherance of decisions that produce legal or
similarly significant effects ('profiling')
Exercise your rights provided under the Virginia VCDPA
If you are using an authorised agent to exercise your
rights, we may deny a request if the authorised agent does not submit
proof that they have been validly authorised to act on your behalf.
Verification process
We may request that you provide additional information reasonably
necessary to verify you and your consumer's request. If you submit
the request through an authorised agent, we may need to
collect additional information to verify your identity before processing
your request.
Upon receiving your request, we will respond without undue delay,
but in all cases, within forty-five (45) days of receipt. The
response period may be extended once by forty-five (45) additional
days when reasonably necessary. We will inform you of any such
extension within the initial 45-day response period, together with
the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform
you of our decision and reasoning behind it. If you wish to appeal
our decision, please email us at gymbuddy@gmail.com. Within sixty (60) days of receipt of an
appeal, we will inform you in writing of any action taken or not
taken in response to the appeal, including a written explanation of
the reasons for the decisions. If your appeal is denied, you may
contact the Attorney General to submit a complaint.
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the
obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal
information we collect from you, from which sources, for which
purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to
fulfill their applicable purpose, it may affect our ability to
provide our services, in particular:
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
Republic of South Africa
If you are unsatisfied with the manner in which we address any
complaint with regard to our processing of personal information, you
can contact the office of the regulator, the details of which are:
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it
is accessible. If we make material changes to this privacy notice,
we may notify you either by prominently posting a notice of such changes
or by directly sending you a notification. We encourage you to review
this privacy notice frequently to be informed of how we are protecting
your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at gymbuddy@gmail.com or
contact us by post at:
Gymbuddy Limited
Gymbuddy Street
Gymbuddy Land, Gymbuddy State GM12 1AA United Kingdom
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the
applicable laws of your country, you may have the
right to request access to the personal information we
collect from you, change that information, or delete
it. To request to
review, update, or delete your personal information,
please fill out
and submit a
data subject access request. 
